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Downloads
FAQ
What causes low speed connection?
Long distances from the connection towers
Device problems
Exceeding the download/upload limit
What causes the modem not to work?
  • Invalid username & password
  • Wrong configuration
  • Outdated software version (To check the latest software updates, please visit the Downloads section)
  • Connection setup (computer or electricity)
What causes internet disconnection?
  • Unpaid bills
  • Using the same username & password on two different devices
  • Bad signal at customer's location
  • Maintenance on connection towers
How can I change my password?
  • Please call our customer care number at 06-4000-000 and they will be more than glad to help you
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